After ten years in business, we were looking to undertake a radical internal restructure – moving to a customer centric approach. Alison worked with us to identify the best method for understanding our staff and ensure that the new teams moved quickly from forming to performing. Using Belbin, Ali designed a bespoke workshop using engaging and interactive exercises – just right for our team. She ensured that the senior management team understood fully how the profiles could add value to our future development. This has helped us introduce a new structure and way of working in a positive way, with full support and buy-in from staff.